Last Updated: June 2026

At Mindmarkr, we are committed to delivering your orders quickly, securely, and efficiently. This Shipping Policy outlines how we process, ship, and deliver our products, including passport trackable covers, wireless chargers, and related accessories.

Order Processing

• Orders are typically processed within 1–3 business days after payment is confirmed.
  
• Orders placed on weekends or public holidays will be processed on the next business day.
  
• During peak seasons, promotions, or product launches, processing times may be slightly longer.
  

Once your order has been shipped, you will receive a confirmation email with tracking information (where available).

Shipping Destinations

Mindmarkr currently ships to most countries worldwide. Shipping availability may vary depending on local regulations, carrier restrictions, or service availability.

If we are unable to ship to your location, you will be notified before your order is processed.

Shipping Timeframes

Estimated delivery times vary by destination:

RegionEstimated Delivery TimeUnited States5–10 Business DaysCanada7–12 Business DaysEurope7–15 Business DaysUnited Kingdom5–10 Business DaysAustralia & New Zealand7–15 Business DaysAsia5–12 Business DaysOther International Locations10–20 Business Days

Please note that delivery times are estimates and are not guaranteed.

Shipping Costs

Shipping charges are calculated at checkout based on:

• Delivery location
  
• Product weight and dimensions
  
• Selected shipping method
  

Any applicable shipping fees will be displayed before completing your purchase.

Order Tracking

Once your order has shipped, tracking information will be sent to the email address provided during checkout.

Please allow up to 48 hours for tracking updates to appear after shipment confirmation.

Customs, Duties & Taxes

For international orders:

• Customs duties, import taxes, and other fees may be charged by your local customs authority.
  
• These charges are the responsibility of the customer and are not included in product or shipping prices unless otherwise stated.
  
• Mindmarkr is not responsible for delays caused by customs processing.
  

Delivery Delays

While we strive to meet estimated delivery times, delays may occur due to:

• Customs inspections
  
• Weather conditions
  
• Carrier disruptions
  
• High shipping volumes
  
• Public holidays
  
• Incorrect shipping information provided by the customer
  

Mindmarkr is not liable for delays caused by third-party shipping carriers or customs authorities.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an order is returned due to an incorrect or incomplete address:

• Additional shipping charges may apply for reshipment.
  
• We are unable to refund shipping costs already incurred.
  

Please contact us immediately if you notice an error in your shipping information after placing an order.

Lost or Stolen Packages

If your tracking information indicates that your package has been delivered but you have not received it:

1. Check with household members, neighbors, or building management.
   
2. Contact the shipping carrier directly.
   
3. Contact Mindmarkr for assistance.
   

Mindmarkr is not responsible for packages lost or stolen after confirmed delivery by the carrier.

Damaged Shipments

If your order arrives damaged:

• Contact us within 7 days of receiving the package.
  
• Include your order number and photos of the damaged item and packaging.
  
• We will review the issue and work toward an appropriate resolution, which may include a replacement or refund.
  

Multiple Shipments

In some cases, items from the same order may be shipped separately depending on product availability, warehouse locations, or packaging requirements. You will receive tracking information for each shipment when applicable.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Mindmarkr

Email: support@mindmarkr.com

Website: www.mindmarkr.com

Thank you for shopping with Mindmarkr. We appreciate your trust and look forward to delivering products that help keep your essentials connected, protected, and powered wherever you travel.